Returns & Warranty – COLTSJERSEY
At COLTSJERSEY, we are committed to ensuring that every fan is satisfied with their purchase. Our Returns & Warranty policy provides clear and fair solutions if your order does not meet expectations.
Returns
If you are not fully satisfied, you may request a return within the specified return window:
- Items must be unworn, unwashed, and in their original condition.
- All tags and packaging must remain intact.
- Customized or personalized items are not eligible for return unless they arrive defective or incorrect.
Once we receive and inspect your return, a refund or exchange will be processed promptly.
Warranty
All COLTSJERSEY products are backed by a quality warranty covering:
- Manufacturing defects
- Faulty stitching or material flaws
- Printing or numbering errors
To submit a warranty claim, provide your order number and a description or photo of the issue. Our team will assess the claim and offer a repair, replacement, or suitable resolution.
Shipping for Returns
- Defective or incorrect items: Shipping costs are covered by COLTSJERSEY
- Voluntary returns: Customers are responsible for return shipping fees
We strive to make the return and warranty process straightforward and hassle-free, ensuring every fan receives high-quality products and reliable support.